Google SEO & Search Engine Marketing Services

SEO for Ecommerce – Google and People

On Wednesday I attempted to make my way down to the Internet World Expo, unfortunately due to a delayed train I was unable to make it and therefore unable to present on SEO for ecommerce websites.

I am planning on running a webinar in the near future, however I thought it would also be good to put up a post detailing some of the advice and tips I was going to share in the presentation, plus I don’t think I have published anything on SEOwizz in nearly 3 months, apologies for that.

In Summary

The running theme throughout the presentation was that ecommerce site owners had to start thinking about people, and not just appeasing Google, this should be common in all SEO campaigns, however for ecommerce sites it’s even more important for them to get this. Ecommerce sites are ‘usually’ heavily lead by products (as you might expect), however simply having a site full of products does not, and should not, make you engaging, trusted, or (and probably most importantly) link/share worthy. In order to compete in today’s ecommerce market you have to think about people, how you catch them throughout the user journey, what you give them outside of a product and a price, and how you make your site generally interesting and link worthy. If you don’t do this your SEO strategy will fall down (if it hasn’t already), if all you want to do is sell products then all Google has for you is PPC, if you want to engage and add value, then there is huge organic opportunity.

Google & People

Having made that grand statement, there are still technical issues many ecommerce sites will come across, and when it comes to technical issues, you have to please Google. If you don’t people won’t find your site. In the presentation, I thought it would be beneficial to run through a few of the common issues faced by ecommerce owners and come potential ways to deal with it.

Duplicate Content

You may think it makes sense to:

- Copy your product descriptions from other sites
- Give hundreds of affiliate’s content to place on their sites
- Add T&C’s and delivery information to every product page

You’re creating masses of duplicate content on your site and around the web, not a great quality signal. Unless you have the authority of Amazon or EBay, then I would make every piece of content on your website unique, yes even if you have 10,000 products, it is one of the most worthwhile investments you can make.

What is Google’s Panda algorithm looking to kill? Sites that don’t add value. If your site is a list of products then you’re not adding value.

Pagination

There are a few different ways of dealing with Pagination, none of them seem to make that much sense and all of them aimed at helping Google understand what it is.

- View all page

Canonical link all your component pages back to the view all page. This would effectively mean your view all page was your new category/landing page, Google think this is what users want, I’m not too sure. If your view all pages are fairly small, then maybe it’s a good option, if they are huge the page speed issues alone are enough to put you off.

view all pagination

- Rel Prev & Next

Probably the better option in my opinion, simply mark up your pagination with the prev/next tags, allowing Google which pages are component pages.

prev next pagination

- No index

Many would say this is a last resort, but I think it’s quite a clean way of dealing with pagination. No index all your pagination other than view all and your top level category. The risk with this is that Google stop crawling after you have requested 20 pages before to be no indexed.(Remember just no index, not no index/no follow, this will stop all your pagination pages from being crawled and hence your products).

The purpose of helping Google understand where you have pagination is twofold:

- Helps prevent any duplicate content issues occurring
- Ensures the correct crawling of products deep within the pagination, or only on the view all pages.

Rich Snippets

This is such a missed area for so many websites, and it can have dramatic effects on your click through rate.

Do you have reviews? Mark them up

Do you have videos? Mark them up

Authors? Mark them up

I could do a whole post on rich snippets covering tons of opportunities, but you’re best reading about it here and here.

Link Building

OK, let’s get this out of the way, you can’t and won’t compete with amazon, not unless you have 20 million to pump into SEO, and even then you’re struggling.

Your aim is not to build links to every single product/category page; it’s not natural and will lead to problems later down the line.

What you need to do is simple, ask yourself, what do I have that makes me worth linking to, or what do I have on a page that makes it worth linking to. If your answer is nothing, you need to think ‘asset creation’ instead of ‘link building’.

Everybody should have something to leverage in order to start earning links into the homepage of their websites, natural, brand based links that help build the authority of your domain, rather than trying to target specific pages because ‘you sell a lot of product’.

If you do have a product you would like to do well organically, what value are you adding? Unique reviews, perspective, videos, tips?? It can’t just be a picture and a description.

People

Google wants to understand people, and what they want to see from a set of search results. They want to understand why you and me would trust, use and endorse a website over another. They’re not perfect, but they’re getting there. So, in order to build a strategy with genuine longevity, you need to build a campaign around people.

Attribution

Do you know which channels are helping to generate revenue? Remember, revenue is rarely generated just because someone found your site and decided to buy; they have usually interacted with your brand/website through other channels. A pretty typical conversion path is:

PPC > Organic > Direct > Purchase

Or even

Organic > PPC > Facebook > Direct > Purchase

How much is each channel really worth? Yes focus on the last interaction before purchase, but don’t ignore those channels that assist in moving the customer down the conversion funnel. Understanding assisted conversions is really important, and something you can setup and use within Google analytics.

Again, I could do a whole post on this, but you’re better reading here and here.

You need to know what you are giving the customer/user at all these different touch points, and you can better influence them at each stage.

More on Content

As stated previously in the post, ecommerce websites are historically product focussed, “here are my products and this is where you pay”! Everything is focussed on that last action, not considering that the average customer will want to read or see 4 – 5 pieces of information before making a decision to purchase.

- Why do they want this product?
- What are the benefits?
- Where else can they get it from?
- How much does it cost?
- When will they receive it?
- What are the alternatives?

All these questions lead to more questions, and unless you have a content strategy to deal with it, you’re allowing other websites and competitors to influence your target audience, your potential customers!! Not having a content strategy is absolutely bonkers.

This might be a big shift in mind-set for many online stores who have historically been focussed on getting people on the site and through the basket. Google wants those business models to use PPC, if you want to keep benefiting from organic traffic then you have to add value, you have to think about people, what they want and the questions they have. Becoming useful and interesting is the only way to future proof your efforts and build genuine, natural links.

Here are the slides if you missed them.

Line Break

Author: Tim (254 Articles)

is the owner and editor of SEO wizz and has been involved in the search engine marketing industry for over 9 years. He has worked with multiple businesses across many verticals, creating and implementing search marketing strategies for companies in the UK, US and across Europe. Tim is also the Director of Search at Branded3, a Digital Marketing & SEO Agency based in the UK.

Share

{ 10 comments }

Murdo Guy April 26, 2013 at 1:23 pm

This is some interesting reading material Tim..I’ve read it twice to fully get your point. Thanks for the tips!

Alex April 28, 2013 at 9:50 pm

I have a question. How to be unique if you’re selling products? They are just products, not articles.

Tim April 30, 2013 at 2:39 am

The products don’t have to be unique, but the content you put on the page can be. Unique reviews, Instructions, Comparisons, Benefits. Give he user something different in terms of the content you provide for the product.

Nikki May 6, 2013 at 7:28 am

I think the idea of considering asset creation instead of link building is extremely important. While link building is important, I think it can be damaging in the long-term if your links aren’t valuable to your target audience. Making the decision to create value can be extremely beneficial in the long run for both SEO purposes, as well as your business in general.

prince May 10, 2013 at 1:18 am

Actually that is true that products don’t have to be unique, but the content can be. Yes viewers are interested in the product but how you can explain or say to them what is the benefits and the instruction of your product. So make it sure, your content is informative and understandable.
Question, do you have standard for your content?

lensey May 20, 2013 at 2:11 am

Hi Tim,

Great Post! I’ve read your several posts, SEO for Ecommerce and The Disavow Tool Works! Real Sites, Real Recoveries!

Here I have some problems need your help, but could not access your contact. So could you tell me your email address, so that I can leave more details.

Thank you so much. Plus, the post of disavow tool is so helpful for us!

Nathan Brook May 24, 2013 at 1:33 am

It is rare that ecommerce sites need anything more than product and category pages,i think Ecommerce SEO is not easy, and the fact that there are often many of websites selling the same products at the same price that makes it a real challenge to rank consistently higher than your competitors.

JBi - Online Marketing Agency May 24, 2013 at 4:31 am

You are right Nikki instead of link building i would also prefer to asset creation like making a nice and understandable info graphic or making a slide. This will help to drive quality traffic towards your website.

Tim June 4, 2013 at 2:41 pm

The contact form should be working now….

Afixi Technologies August 27, 2013 at 2:38 am

hi Tim you and of course everyone just telling about the effective and unique content which can be able to bind people in the site so that more people can spend much time in the site, so please tell me if content is so important to rank good then why we need more backlinks for the same purpose.

Previous post:

Next post: